What is G-Cloud? G-Cloud is a procurement framework in which government organisations can search for various services from a list of approved vendors. They can then compare each organisation’s offerings, evaluating which ones are best suited for their needs. G-Cloud is now in its 10th iteration and is designed to guide those responsible for digital […]

Intelligent Digital Assistants (IDAs) or voice-activated smart devices such as Amazon’s Echo and Google Home have become an essential part of today’s smart life. We use them in our homes (e.g. online searches, querying about weather, directions, etc) as well as in our offices (e.g. recording meetings) to make our life smarter. It’s a Matter […]

“Are you ready for GDPR?”. “GPDR, 6 steps you *must* take”. “Do you want to go to prison and never see your kids again?” As CTO of a software company, I get a variation of one of these emails every single day, and I strongly suspect I am not alone. The first thing I am […]

Castel Detect™, Castel’s call monitoring software, is successfully monitoring 15 million hours of telephone calls every year using its proprietary on-premise solution. Today it is announcing the availability of the same rich functionality as a cloud-based offering. Powered by Intelligent Voice®, Castel Detect™ delivers fast and accurate word and phrase detection for customer/agent conversation monitoring […]

Alexa, what’s my bank balance? The 2018 state of voice. All of a sudden voice assistants are everywhere. In our phones, cars, TVs, microwaves and refrigerators. If you don’t have at least one Amazon Echo, Google Home or Apple HomePod in your house at this point you might be in the minority: voice assistants have […]

Once more unto the (data) breach by Dr Cornelius Glackin   1 in 4 companies will experience a data breach in the next 12 months according to the Ponemon[1] Institute’s “2017 Cost of Data Breach Study: Global Overview”. The perception is that the vast majority of data breaches involve on-premise infrastructure. As such, many companies […]

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