Intelligent Voice® – IV Connect™ for Relativity Trace
London, 8th November 2018
Relativity this week announced the launch of Relativity Trace, a new application built on the Relativity platform that provides businesses with the tools to proactively monitor internal communications and flag the highest-risk content for further review.
Trace can automatically ingest all forms of communication from your systems. IV Connect for Relativity Trace provides the connection from these systems, including email, audio and chat, to Trace’s ingestion capability.
Intelligent Voice’s IV Connect platform encompasses more than 20 proprietary systems used by trading platforms across telephone, email and chat, allowing high speed and high-quality data to be passed directly into archiving and review systems.
Intelligent Voice® installed its first pioneering holistic compliance monitoring system in 2012 and so has led the way in providing sophisticated solutions for gathering and analysing audio and other data, allowing compliance officers to do their job quicker and more effectively.
With the increase in the adoption of AI driven compliance, particularly in highly regulated organisations, having the ability to quickly and easily identify suspicious activity should be at the top everyone’s priority list.
Organisations can seamlessly integrate their core voice and text-based platforms into Relativity for real time monitoring, meaning all your compliance team has to worry about is reviewing alerts – not manipulating and moving data.
Intelligent Voice provides compliance, review and monitoring systems to more than 40 companies across the globe, including a number of the world’s major banks.
We are pleased to say that a number of early adopters of Relativity Trace are existing Intelligent Voice clients and are now already using or in the process of introducing IV Connect for Relativity Trace as a solution to their need to simultaneously monitor all communications, across multiple trader bases, across more than a dozen different languages.
Relativity Trace allows sophisticated analysis, reporting and review, particularly for large scale multi-country and multi-functional teams. Using IV Connect, organisations can detect and act on suspicious activity, including insider trading, collusion, improper investment management practices, bribery, and other high-risk scenarios.
“The ability to capture multiple data sources into Relativity Trace, especially audio, is essential for companies looking to build a robust and scalable compliance monitoring platform, both in financial services and other areas. We are delighted that Intelligent Voice has integrated its IV Connect product into the Relativity pipeline. “
Jordan Domash, Relativity
Intelligent Voice lead the way in its use of GPU technology for audio and data analysis. This technology is the driving force behind Intelligent Voice’s significant product portfolio, engineered to support client requirements, particularly for large enterprise installations. Some examples include:
Biometric authentication and search, to allow for individuals to be identified by voice and not just metadata.
Encrypted Search: the ability for data to be encrypted on-premise, but to be searchable in the cloud using encrypted search terms. This gives clients the ability to safely move data to the cloud, while allowing for all of the security of an on-premise installation.
Real-time web-based transcription: Webex and other web-based chat voice can be difficult to capture. Intelligent Voice has developed a system to allow for this audio to be captured and stored in real-time. This also allows for real-time review of transcription quality.
Image recognition: Intelligent Voice has significant experience in the use of AI technology for image recognition – Recent examples of this include developing a crash damage assessment system for a major insurance provider.
Intelligent Voice is constantly looking at new features and innovations that might help its clients’ businesses. Together, Relativity and Intelligent Voice already provide the most capable and secure audio review platform in the industry.
About Intelligent Voice® Intelligent Voice Limited is a global leader in the development of proactive compliance and eDiscovery technology solutions for voice, video and other media. Its clients include government agencies, banks, securities firms, Call-Centers, litigation support providers, international consultancy, advisory businesses and insurers, all involved in the management of risk and meeting of multi-jurisdictional regulation.
Fundamental to its success, its patent-pending and patented technologies Intelligent Voice and JumpTo™ are developed by a team of dedicated researchers and system engineers based in the UK. Intelligent Voice continues to lead the market and will maintain its strengths in the areas of thought leadership, innovation, R&D and providing solutions to its clients.
The system uses speech recognition technology to capture calls, convert them into text and then automatically send the transcript (along with the original voice file) to the user’s inbox, as well as provide complex analytic capabilities
The Company is headquartered in the United Kingdom and has been providing market leading solutions since 1990.
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by thousands of organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Relativity has over 180,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and 198 of the Am Law 200. RelativityOne offers all the functionality of Relativity in a secure and comprehensive SaaS product.